1. Can Lelée meal replacements be used as a full meal?
Lelée is not designed to completely replace your daily meals. While each serving contains fewer than 130 calories, it provides over 20g of high-quality plant-based protein and dietary fiber to support your nutritional needs during busy days.
That said, we recommend having at least one balanced meal a day made with whole foods.
On average, the human body requires approximately 1g of protein per kilogram of body weight per day. For example, a person weighing 60kg would need around 60g of protein daily. A single meal replacement is not enough to meet that requirement.
If you’re trying to lose weight, consider reducing your intake of high-fat and highly processed foods (e.g. fried foods, pastries, processed snacks) while incorporating Lelée as a convenient supplement—not as a full dependency.
2. Will Lelée keep me full? How long does it last?
Lelée is specially formulated with high-fiber plant ingredients and protein. Most users feel full for about 4 to 5 hours, making it a great option for breakfast or a snack between meals.
3. Does Lelée contain sugar? Is it sweet?
We use Stevia, a natural plant-based sweetener with a clean, refreshing taste that doesn’t cause blood sugar spikes.
4. Should I mix it with hot or cold water?
You can mix it with warm or cold water. For a smoothie-like drink, try blending it with ice cubes or chilled soy milk.
Still have questions? Feel free to reach out to us on WhatsApp, or drop us a DM on Instagram or Facebook. We’ll get back to you as soon as possible!
还有其他问题吗? 欢迎 WhatApp 我们或在 IG/FB 私讯留言,我们会尽快回复你!
Terms & Conditions 购物条款
Thank you for choosing to shop with Lelée!
Please read the following terms carefully before placing your order:
Cross-Border Orders (Malaysia/Singapore)
Orders paid in Malaysian Ringgit (MYR) can only be delivered to addresses within Malaysia. If you choose to pay in MYR, please ensure the shipping address is located in Malaysia.
Orders to Singapore must be paid in Singapore Dollars (SGD) via PayNow, and the shipping address must be within Singapore.
If you pay in MYR but provide a Singapore address, we will contact you to request the balance or cancel the order.
Due to differences in logistics systems, payment platforms, and operational costs between countries, we are unable to process cross-border orders. Please double-check all details before placing your order.
Once payment is confirmed, we will process and dispatch your order within 24 hours (excluding weekends and Malaysian public holidays).
Please ensure that all recipient information (including address, full name, and phone number) is entered accurately to avoid delivery issues.
All sales are final. Products are non-refundable unless they are defective, expired, or incorrectly delivered. In such cases, a one-to-one exchange may be arranged, subject to our exchange policy.
Lelée reserves the right to adjust product prices, shipping rates, and promotional offers at any time without prior notice.
We currently do not offer refunds. However, if there is an issue with your order, we do provide a one-to-one exchange service.
When am I eligible for an exchange?
You may request an exchange if: The product you received is expired
The product does not match your order (e.g. wrong flavor or quantity)
The product is severely damaged due to shipping (e.g. broken packaging or leakage)
How do I request an exchange?
Contact us within 7 days of receiving your order
Provide clear photo or video evidence of the issue
Once your request is approved, we will process the exchange within 7 business days
Who covers the shipping cost for exchanges?
If the issue is due to our mistake (e.g. expired or incorrect items), we will cover the return shipping cost
If the issue is not caused by us, we regret that we are unable to offer an exchange
可以退货吗?
我们目前不提供退款服务,但若商品有问题,我们提供一对一换货服务。
哪些情况可以申请换货?
收到的商品已过期
收到的商品与订单不符(寄错口味或数量)
商品严重损坏(运输导致的破损、破漏)
如何申请换货?
请于收到货物后的7天内联络我们
提供相关照片或视频作为证明
经我们审批批准后,我们将在7天内为您处理换货。
换货运费由谁承担?
换货运费由谁承担?
若是我们的错误(如寄错或过期),我们将承担换货的运费。 若非商品问题,恕不提供换货服务。
Privacy Policy 隐私政策
Privacy Policy
We take your privacy and data security seriously:
Personal information such as your name, phone number, address, and email provided during checkout will only be used for processing your order, shipping notifications, and post-sale support
With your consent, we may contact you via WhatsApp, Messenger, or email with updates about Lelée’s new product launches, promotions, or wellness-related content
Your data will never be shared or sold to third parties and is strictly for internal system use only